How Affinity Plus takes advantage of POPi/o’s digital customer engagement platform

Learn how POPi/o’s digital customer engagement platform is helping financial institutions, like Affinity Plus Federal Credit Union, engage members and enhance brand loyalty through reliable and user-friendly digital tools. This session includes a demonstration of the features and capabilities of the POPi/o platform, including seamless transfer between AI chat and product experts, knowledge-based authentication (KBA) for added protection, and on-demand meetings through a mobile browser. POPi/o and Engageware client, Affinity Plus, shows how they are leveraging video banking and taking advantage of the integration abilities.